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Privacy Policy

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Last updated: 14 May 2026

1. Overview

SetnBit ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered development assistant platform. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

  • Personal Identifiers: Name, email address, company name, job title, and contact details when you register or contact us.
  • Code and Project Data: Source code, snippets, comments, and development metadata that you submit to the AI assistant for analysis, generation, or optimization.
  • Usage Data: Information about how you interact with our platform, including features used, generation requests, session duration, and error logs.
  • Technical Data: IP address, browser type, operating system, device information, and referring URLs.
  • Communication Data: Any correspondence you send to us, including support requests, feedback, or survey responses.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, operate, and maintain our AI development assistant.
  • Generate code suggestions, fixes, and optimizations based on your input.
  • Improve and train our AI models (using anonymized and aggregated data only).
  • Respond to your inquiries, support requests, and provide customer service.
  • Monitor usage patterns and analyze trends to enhance platform performance.
  • Detect, prevent, and address technical issues, security incidents, or fraudulent activity.
  • Comply with legal obligations and enforce our Terms of Use.

We do NOT sell your personal information or code to third parties. Your source code is processed solely to deliver the Service and is not shared with other users or external AI providers unless explicitly authorized.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Code snippets submitted for generation are stored temporarily to provide the Service and are automatically deleted after 30 days unless you have an active subscription. Account information is retained until you request deletion of your account. Usage logs may be retained for up to 12 months for security and analytics purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, regular security audits, and employee confidentiality agreements. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Restriction: Request restriction of processing in certain circumstances.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us at contact@setnbit.com. We will respond within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data in accordance with applicable data protection laws.

8. Children's Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

SetnBit Privacy Team

Email: contact@setnbit.com

Phone: +49 211 82104340

Address: Kaistraße 2, 40221 Düsseldorf, Germany

SetnBit

AI-native development suite that augments every stage of code creation. Reliable, adaptive, and developer-first.

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contact@setnbit.com +49 211 82104340 Kaistraße 2, 40221 Düsseldorf, Germany
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